What's in a name? Posted Wed, 23 Dec 2009

Over the summer, there was a bit of a tussle at the highest level of Ubuntu governance over whether or not Canonical Ltd., the company that funds the majority of work done directly in Ubuntu, should name its file syncing and backup service Ubuntu One.

Canonical's service involved a freely licensed client included in the Ubuntu distribution but, as a network service running on Canonical servers, it was not clearly a part of Ubuntu (the GNU/Linux distribution) or Ubuntu (the community) in the way the term was usually used within the community. Although the network service itself was not Franklin Street Statement free, this was not the most important issue for everyone who objected to the name. The major issue for many seemed to boil down to the fact that, free or not, Ubuntu One is a service run entirely by Canonical outside the reaches of the Ubuntu governance structures.

Decisions were made and not everybody -- and maybe not anybody -- was absolutely happy with the outcome. My goal is not try to revive old arguments here. As far as I'm concerned, the issues are settled and the service is called Ubuntu One. That said, the questions raised during the episode are fundamental to Ubuntu and to other firm-sponsored FLOSS projects. Now that the dust has settled, they are worth reflecting on.

From a legal perspective, there never was any ambiguity. Canonical "owns" the Ubuntu trademark. In this important sense, "Ubuntu" means whatever Canonical says it means. This is hardly new. As just one example, the Official Ubuntu Book (of which I am an author) was written by community members but became official because Canonical blessed it. But despite the fact that they don't need to, Canonical has often consulted with the community and its governance structures about trademark licensing policy.

This was also not a case of Canonical not listening to the community. Canonical employees approached the Ubuntu Community Council (Ubuntu's highest governance board of which I am a member), listened carefully to concerns, and responded thoughtfully.

The question was not even about a clash between what Canonical and the CC thought about the issue. An unambiguous majority of the board, including all the Canonical employees and several of the community members, supported the idea of Canonical using the trademark.

The question was one about who gets to make the decisions about the Ubuntu name and about what role the community and Canonical would each play. Despite the fact that a majority of the Ubuntu community council was likely to support the proposed name, the CC was told by Canonical CEO Mark Shuttleworth that a vote was irrelevant. Canonical made it clear that decisions about the Ubuntu trademark were simply not in the CC's purview. The decision on how the name was to be used was something that Canonical was not willing to delegate to an "outside" (the firm) governance body. Few businesses would. And although I don't agree with the decision as a community representative, I might have even made the same call from Canonical's shoes.

In traditional firms, it's usually pretty clear where the organization's boundary lies. In FLOSS projects -- and especially in FLOSS project like Ubuntu who are sponsored in very large part by a single for-profit company -- boundaries are fuzzier. The conversation about "Ubuntu One" can be seen as a fight over what "Ubuntu" refers to, and, more importantly, who gets to answer that question. In deciding whether to call a service "Ubuntu", a decision is made on what Ubuntu is. Names are powerful.

Is Ubuntu just a Canonical project? Are Ubuntu's contributors really just Canonical contributors by proxy? I think the answer to both questions is "no" but the boundary issues involved are complicated and under constant negotiation. Every time Canonical uses the Ubuntu name itself or grants others the ability to do so, these boundary issues are negotiated, one way or another.

This boundary setting work reveals an important tension that firms releasing FLOSS must all struggle with. To what extent and in what ways do communities get to decide what a FLOSS project is and to what extent do sponsoring firms get to do so? How should projects and firms do this most effectively? What should we even be optimizing for?

I think that any resulting balance has a huge effect on whether a FLOSS project is, on one hand, released under a free license but run like any old corporate project or, on the other, a true "bazaar" style project where no single firm dominates -- or where they fall on that spectrum. Names and trademarks are one way that projects define their own identities and act as an important frontier in this balancing act. As every firm/project negotiates their own answers to questions of names and boundaries, there are important implications for the project's ability to attract volunteers, solicit contributions from other firms, and more. The confusion around conversations about Ubuntu One shows that we still have a lot to learn.

Center For Future Irony Posted Tue, 22 Dec 2009

My sister just got a lower back tattoo that says "No Regrets." She does not seem to appreciate the potential for irony. That's too bad. In my book, that potential is the best reason to get such a tattoo.

Center for Future Names of Media Lab Centers Posted Mon, 21 Dec 2009

A few years ago, the MIT Media Lab, working with the Comparative Media Studies program at MIT, created the Center for Future Civic Media. It's a great project and one I've been involved in since the beginning.

Not too long after, the lab announced the Center for Future Banking through a partnership with Bank of America. One couldn't help but notice the similarity between the names. The meme became further entrenched when, not too long after, the lab announced the Center for Future Storytelling in collaboration with Plymouth Rock Studios.

But perhaps the very first in the pattern is the the Okawa Center for Future Children announced in 1998 as a way of bringing together and supporting the labs work with kids. And no, it has nothing to do with zygotes.

Upcoming Travel Posted Sun, 13 Dec 2009

As is becoming my custom, I'm planning to spend much of December and January on the road. This time I'll be in Seattle, Japan and Wellington, New Zealand. Here's the rough schedule:

  • December 18-28: Seattle
  • December 28-January 2: Tokyo
  • January 2-14: Traveling in Japan
  • January 15-17: Boston to compete in the MIT Mystery Hunt
  • January 19-24: Wellington, New Zealand to give a talk at LCA

Mika will also be around for everything but the NZ leg and SJ seems likely to make an appearance in Japan during the first week of January.

Feel free to get in contact if you'd like to meet up in any of the places above for a coffee or beer. I'm also open to hanging out with giving talks at LUGs, GLUGs, Wikipedia groups, free culture groups, colleges or Universities along the way. Most of my time in Japan is still basically unstructured so I'm quite open to suggestions during the first couple weeks of January.

FLOSS Wins Posted Sat, 12 Dec 2009

Very often, folks want to refer to both the free and open source software communities in a way that is inclusive of and respectful of groups who identify with either term. Saying "free and open source software" is a mouthful. That said, there was no been consensus on what we should do instead.

The Wikipedia article on alternative terms for free software suggests that FOSS, F/OSS, FLOSS, and "software libre" are contenders. I've heard all. Of course, the choice of 4+ competing alternative terms is probably worse than the problem we were seeking to solve.

In academic circles, the big debate seems to be between FOSS and FLOSS. I was always a FOSS partisan. But I've seen increased momentum on the FLOSS side and I'm ready to declare that FLOSS has won.

I know it makes you think of dental hygiene and I agree that it is unfortunate. It wasn't my first choice either. But I can see where things are going. FLOSS Manuals and the folks at the FLOSS Research Group at Syracuse who launched the FLOSSHub and the associated FLOSS Papers deserve some of the credit.

If we can get over the irony of having spent so much time arguing over what was intended to be compromise terminology in the first place, lets see if we actually start talking to each other.

Introducing Between the Bars Posted Tue, 01 Dec 2009

I've been working with Charlie DeTar and the Center for Future Civic Media on a project called Between the Bars which is a blogging platform for prisoners. The current platform is essentially a snail-mail to web gateway: prisoners send letters which semi-automatically scanned and posted to the site; comments are printed and mailed back.

As we plan the launch of the project, we are trying to talk to as many stakeholders as possible -- this includes ex-prisoners, families and friends of people who are or have been in prison, non-profits working with prisoners, victims of people in prison, people who work in prisons or in corrections, probation officers, or almost anyone else with a perspective or set of experience that might help us understand the difficult space our project is trying to negotiate and who might be able to help influence the design. At the moment, we're not talking to current prisoners due to rules regulating research involving prisoners, but almost anyone else would be someone we'd love to connect with. We're interested in hearing from people about their experience with prisons or prisoners, about staying connected to families and friends while behind bars, and, ultimately, about how we might design, deploy, and support technology to help folks out.

If you or someone you know are stakeholders and would be willing to talk about your experience and opinions with prisons, communication, and technology, please drop us a line at betweenthebars@mit.edu.