Still Seeing Yellow Posted Tue, 17 Jul 2007

Seeing Yellow seems to have encouraged hundreds of people to contact their printer manufacturers and complain about tracking dots. Lots of reports (like this one) are popping up on blogs and being sent to me in email. There are reports in upcoming magazines. And as far as I know, nobody has been visited by the US Secret Service yet.

I spent half an hour on the phone with HP. I filed a technical support request about the yellow dots and had to speak with the engineer for a while before I was able to convince him that this was definitely not a malfunctioning printer. He checked out seeingyellow.com while on the phone with me and seemed to be genuinely shocked and concerned. He said he would talk to the other technical support people in the color laser group and would write up a report to send up the chain of command. I even had him promise not to turn me into the Secret Service.

Please, lets keep the calls coming! We really are making a difference.

Another thing people might do is call laser printer manufacturers before they buy a printer and talk to sales representatives. Demand an assurance that the printer they sell you will not surreptitiously print intentionally identifiable information. Explain that you will buy from the first printer manufacturer who can give you such an assurance. So far, no company has.

I was thinking about how it was slightly funny that Brother prints tracking dots in their color laser printers. One might say that tracking dots are courtesy of Big Brother, and Big HP, and Big Toshiba, and Big Xerox, and all the other big printer color laser printer manufacturers.

Footnotes Posted Wed, 11 Jul 2007

At the risk of seeming a self-aggrandizing, I wanted to point folks to a nice biographical profile that Linux.com is running about me upon my election my to the FSF board. I'm pretty honored, and excited, by the whole thing.

The article talks a little bit about my road to free software and the FSF board in particular and about some of my ideas about the foundation and its work.

There are three little footnotes I thought I would add to what I think is a great article:

  • The phrase "rebel with rather too many causes" was a phrase originally directed at protest.net -- a event calendaring system for activists that I was briefly involved in over a summer during college. I like the phrase and use it frequently but I didn't want to take credit for it. Google indicates that it originates in NTK #53 I'm not at all surprised.

  • My parents worked as doctors in Kenya, Papa New Guinea, and elsewhere before they had children. This probably doesn't matter to anyone else but they worked with an organization that was like MSF in that it was a humanitarian organization that sent physicians around the world but it was not actually MSF as the article states. I don't think MSF had grown beyond French doctors when my parents were practicing overseas.

  • When LWN pointed to the article, and in the original was well, there a focus on some comments I make about non-profit organizations. Since in a context of talk about my political work I just want to clarify my comments in a little more depth here.

    I think that one problem that has stemmed form Open Source's emphasis on businesses and efficiency is that free/open source software people end up making arguments in business terms: you should use application X because it is more efficient and faster. For many of the folks who have built this whole movement though, and for most in the free software camp, it's about freedom, not efficiency. By targeting businesses, we encounter a skeptical audience. More importantly though, we end up making arguments that, while true, are not the ones that motivate us.

    I think that low-hanging fruit for free software activists might include groups that already support free software ideas of sharing and user empowerment and that are looking for ways to use free software already. Groups we don't need to be afraid about saying "freedom" around. Not so coincidentally, these are sometimes organizations that I have a lot in common with politically. But that's far from always the case.

    There's a big group of philosophically aligned organizations in the NGO/non-profit community and the problems keeping them away are often technical. This is good news, of course, since solving technical problems is the free software movement's core competency. This is something I've been thinking about for a long time: Debian-NP was one project I helped start that tried to address this issue.

    Now, many people involved in the FSF, including myself, have political convictions that go beyond software. I do not want these convictions, and my statements about philosophically aligned organization, to be interpreted as call for a political shift in the organization in mainstream political terms. I deeply respect the way that RMS has kept his political opinions separate from the Foundation's. Biella and I have ever written about the importance of this political demarcation to free software's success. It's certainly not something I would want to change.

Seeing Yellow Posted Wed, 11 Jul 2007

You may have heard some of the noise that EFF was making a year so ago about the tracking dots hidden in documents by color laser printers. A number of people contacted their printer manufacturers to ask how to turn the "feature" off. At least one person (who has, understandably I think, expressed interest in remaining anonymous) was subsequently visited by the United States Secret Service who asked him questions about why he wanted to turn off the tracking dots in his printer.

I've put up a little website with some others in my research group at MIT that tries to organize individuals to call into their printer manufacturers and demand that the feature is turned off. If many people call, the government won't be able to visit us all.

We've made a long list of technical support contacts to help with the process. Please call your printer manufacturer today and spread the word about the site so that more people call in.

The site is called Seeing Yellow -- a reference to tiny yellow dots that make up the tracking code -- and its online at seeingyellow.com.

Official Ubuntu Book Second Edition Posted Fri, 06 Jul 2007

I announced the Official Ubuntu Book roughly a year ago. Several months ago, I wrote this in the preface of the second edition:

As we write this, it is one year since we penned the first edition of The Official Ubuntu Book. The last year has seen Ubuntu continue its explosive growth, and we feel blessed by the fact that The Official Ubuntu Book has been able to benefit from, and perhaps in a small even contribute to, that success.

It's an honor indeed. The first edition received almost universally good reviews and sold very well. Due to the book's success, most of the group that brought out the first edition (plus a few others) reunited to update the text for Ubuntu 7.04 (Feisty Fawn).

After months of hard word and waiting, printed copies of the Official Ubuntu Book Second Edition arrived in my office today! They should be shipping out of the online stores very soon.

The new version is updated throughout to reflect changes in Ubuntu over the last two releases and to document new features and improvements. Trying to keep a book like this up to date is a great way to learn about just how fast moving Ubuntu is (answer: very). Meanwhile, Edubuntu has blossomed over the last year. Through the work of Peter Savage, we've included a new chapter that deals with Edubuntu in depth.

The book is bigger (almost 450 pages!), better, and more up-to-date. It provides a great introduction for those that are uninitiated to Ubuntu or to GNU/Linux and free software in general. We've tried to keep the price down (it is available for $27 plus shipping from most online stores) and should ship almost immediately. Best of all (at least to me), the whole book is released under a free culture license (CC BY-SA).

The book is a major improvement on what was already a very solid piece of documentation. Everyone who contributed to the book (the list is too long to put up here) should feel proud. It was a lot of work but it shows. The opportunity to represent the Ubuntu community in this way, and to try to live up the distribution's high technical standard with the "official" branding, is a challenge and a reward that is worth the effort.

You can order the book from Amazon or find it in any of many other sources.

DRM-FREE Posted Thu, 05 Jul 2007

Just a couple years ago, music and technology companies would advertise their DRM schemes. While these technologies only served to prevent users of computers and consumer electronics devices from doing things, the media and technologies companies tried to spin it positively. Think of all the wonderful media that the music, film, and publishing industries will be willing to distribute to you at the click of a button, they said. All they asked for in return is the keys to your computer and the legal right to attack and sue you if you try to take control.

As everyone who purchased iTunes music and made the mistake of buying a non-Apple DAP incapable of reading Apple DRMed music knows, DRM is a bad deal for consumers. Users are always better off with an unencumbered media file. In all the excitement over major label content, some consumers didn't see this immediately.

With time though, the inconvenience of a computer that does the Apple and the RIAA wants over what you want hit home. This, combined with activist projects like the FSF's Defective By Design, have turned the tide. The DRM label that used to be a badge of honor is now a stigma that smart companies are going out of their way to avoid.

This past weekend, I saw this flier from Calabash Music in the crepe store across the street:

/copyrighteous/images/calabash_drm_table.jpg /copyrighteous/images/calabash_music_flyer.jpg

The store served a general, non-technical audience. DRM-FREE, it turns out, is a good way to sell music. Not just to geeks but to any consumer who has been stymied unfairly by DRM or knows someone who has. That, it turns out, is a whole lot people. Consumers know what DRM is and they know don't like it.

As consumers learn more about DRM, they want to avoid it. Seeing this, the companies that produce DRM are looking for ways to escape. The Apple/EMI deal seems to be an attempt to protect market share that the use of DRM is threatening. Others, like HBO's Bob Zitter, are disingenuously attempting to escape the stigma of DRM by simply rebranding the technology.

Of course, DRM suffers from a much more fundemental problem than bad branding. The problem with DRM is that consumers don't like what it does and are only sometimes willing to suffer through it when not given the choice. Increasingly often, as with in the example of the flier I found, consumers have a choice. Things don't look good for DRM. For DRM opponents, the self-defeating nature of the technology is our greatest ally.

Measured Response Posted Mon, 02 Jul 2007

I once saw a vending machine in Japan with a 200ml Coca-Cola, a 300ml Coca-Cola, a 500ml Coca-Cola and a 800ml Coca-Cola. Each one cost ¥120.

I was perplexed. I couldn't imagine paying ¥120 for 200ml of something when they could get more (four times more!) of the same stuff for the same price from the same place.

Just then, I looked over at Mika at the next vending machine. She was buying a 200ml Coke.

"Why are you buying the 200ml one‽" I inquired, shocked. "You could have 800ml for the same price!"

Mika thought for a second and replied, "I only want 200ml of Coke."

I just posted a short review of a slightly related study on the Science That Matters blog.