Seeing Yellow seems to have encouraged hundreds of people to contact their printer manufacturers and complain about tracking dots. Lots of reports (like this one) are popping up on blogs and being sent to me in email. There are reports in upcoming magazines. And as far as I know, nobody has been visited by the US Secret Service yet.
I spent half an hour on the phone with HP. I filed a technical support request about the yellow dots and had to speak with the engineer for a while before I was able to convince him that this was definitely not a malfunctioning printer. He checked out seeingyellow.com while on the phone with me and seemed to be genuinely shocked and concerned. He said he would talk to the other technical support people in the color laser group and would write up a report to send up the chain of command. I even had him promise not to turn me into the Secret Service.
Please, lets keep the calls coming! We really are making a difference.
Another thing people might do is call laser printer manufacturers before they buy a printer and talk to sales representatives. Demand an assurance that the printer they sell you will not surreptitiously print intentionally identifiable information. Explain that you will buy from the first printer manufacturer who can give you such an assurance. So far, no company has.
I was thinking about how it was slightly funny that Brother prints tracking dots in their color laser printers. One might say that tracking dots are courtesy of Big Brother, and Big HP, and Big Toshiba, and Big Xerox, and all the other big printer color laser printer manufacturers.


